Shipping Policy

Upon receiving payment, this item will be shipped by Fedex or UPS 2nd Day Air to the PayPal confirmed address provided.
Tracking numbers will be provided within 1-3 business days of payment. We GUARANTE Authentic items 100%. 
Customer Service is our top priority and we would like to assure you that we will always try to accommodate you to the absolute best of our ability.
Please notify us with any concerns you may have in a timely fashion and we will respond as quickly as possible.
Sales tax will be added to all applicable US states as required by law.

El Palacio Inc. is dedicated to providing you with beautiful, authentic jewelry of the highest quality and condition.
We have been serving the community for many years and look forward to doing business with you.

Questions are always welcome and encouraged!

Seller reserves the right to cancel transaction or open a non-payment case against buyer if payment is not received accordingly. 

California residents will pay sales tax at check out. 


Please note that unless seller makes a mistake or item arrived damaged, otherwise shipping expenses are NOT refundable.

Shipping includes actual shipping cost, packaging and insurance where applicable. 

If one-day shipping is not offered, it will be available upon request. 

We deliver to most but not all countries; international buyers (except Canadians) please contact and confirm shipping before bidding.

International shipping cost does not include any extra fees such as custom duties imposed by local governments; buyers are liable to pay all such fees. 


Unless otherwise stated, all items are eligible for 30-day return with no questions asked. 

About Us 

We specialized in GIA certified diamonds. We offer ready-to-wear fine jewelry, designer jewelry, and custom design jewelry.

All items have been carefully examined by our professional jewelers to be authentic before we list it for sale.

We guarantee its authenticity or your money back! 

Contact Us 

Please email us if you have additional questions.

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